These Terms and Conditions govern your use of PlayOJO Casino (playojocom.uk), operated by Skill On Net Limited. By creating an account, you confirm that you have read, understood, and accepted these terms in full. PlayOJO is licensed by the UK Gambling Commission (licence number 39326) and the Malta Gaming Authority (MGA/CRP/171/2009/01).
We encourage you to read these terms carefully before registering. If any clause is unclear, contact our support team at [email protected] for clarification before proceeding.
Rules for Account Holders
You must be 18 years of age or older to register at PlayOJO. We verify age during registration and may request additional documentation at any time. Accounts found to belong to underage individuals will be closed immediately and any deposits refunded.
Each individual is permitted one account only. Multiple accounts are prohibited and will be closed upon detection. All personal information provided during registration must be accurate and current. You are responsible for keeping your login credentials confidential.
PlayOJO reserves the right to refuse or close any account at our discretion, including cases of suspected fraud, money laundering, or violation of these terms.
How Payments Work at PlayOJO
All deposits must be made using a payment method registered in your own name. Deposits from third-party accounts are not accepted. The minimum deposit is £10 across all methods.
Withdrawals are processed back to the original deposit method (closed-loop policy). KYC verification must be completed before the first withdrawal. PlayOJO reserves the right to request additional documentation for large transactions or where fraud concerns arise.
Pending withdrawals cannot be cancelled once submitted. Processing times vary by method: e-wallets and instant banking typically process within 24 hours; card withdrawals may take 3 to 5 business days.
Promotional Offer Conditions
All PlayOJO bonuses and promotions carry zero wagering requirements. Winnings from free spins and promotional credits are paid as real cash. Specific terms for each promotion are published alongside the offer and should be read before participation.
PlayOJO reserves the right to limit, modify, or withdraw any promotional offer at any time. Abuse of promotional offers — including creating multiple accounts to claim the same offer — will result in account closure and forfeiture of associated balances.
The OJOplus cashback programme credits real money on every bet. Accumulated cashback can be claimed at any time with no minimum threshold and no wagering requirements.
Fair Gaming Standards
All games on PlayOJO use certified random number generators and are independently audited for fairness. Individual game rules are accessible via the information button within each game. In the event of a discrepancy between displayed results and server records, the server records take precedence.
Exploiting software errors, bugs, or glitches to gain an unfair advantage is prohibited. If you become aware of a potential error, contact support immediately. PlayOJO reserves the right to void wagers and winnings arising from confirmed software malfunctions.
Our Liability to You
PlayOJO is not liable for losses arising from service interruptions, technical failures, or force majeure events beyond our reasonable control. We make every effort to ensure platform availability but do not guarantee uninterrupted access.
If you have a complaint, contact [email protected] with a detailed description of the issue. We aim to resolve all complaints within 8 weeks. If you are not satisfied with our response, you may escalate the matter to an independent Alternative Dispute Resolution (ADR) provider. Details of our ADR provider are available on request.
